Actionable Retention Intelligence

Transforming all your unstructured customer data into predictive insights for better data driven decisions.

All-In-One Solution Built Into Your Daily Workflows

Have your retention insights, next best actions and scorecards delivered where it matters, directly in your current tools and services.

Creative experiment

Churn Scores

Predictive, AI-powered scores using thousands of data points across internal and external sources to prevent churn.

Expansion Scores

Predictive, AI-powered scores using thousands of data points across internal and external sources to identify up-sell and cross-sell opportunities.

Health Scores

Automated and custom scores built using thresholds, weights and any field for calculation.

Lifetime Values

Predictive, AI-powered values using thousands of data points across internal and external sources to calculate lifetime value and indicate factors to help drive up the value.

The Adaptive Pulse Platform

Customer Scorecards

Delivered into your CRM, custom Chrome extension or directly on your Adaptive Pulse dashboard - your scorecards are updated and calculated in real-time.

Request Demo

Data Hub

Enable data sources and send to our AI Engine or from your own data warehouse. Easily access and search the data needed for your use cases.

AI Engine

Using Natural Language Processing, Predictive Analytics and proprietary Machine Learning algorithms, we deploy a suite of models that power your customer intelligence.

Built for Data-Driven Customer-Centric Teams

Customer Success

Customer Support

Community

Sales

Marketing

Product

You're in great company.

Join the thought-leaders in Customer Retention.

We wanted to understand what was happening with our customers from a data-first approach. With Adaptive Pulse, we're able to see and drill down into what's working, what isn't, and how to best serve and keep our customers.
James B. - CEO at Strata

Actionable Customer Intelligence at Scale

Connect your data, build your source of truth and make data-driven decisions