ROI of Customer Retention

Published by Adaptive Pulse on
Investing in Customer Success. If you're reading this, you probably already know all the glorious benefits and value of Customer Success, or are about to embark on one of the highest returning customer investments. Over the past 5 years, businesses are continue... Read More

Leveraging Customer Intelligence

Published by Adaptive Pulse on
Let's refresh.As Johnson, our visionary technical co-founder, has mentioned in “What is Qualitative Intelligence?” there is a vast difference between what qualitative... Read More

What is Qualitative Intelligence?

Published by Johnson Phanyaseng on
Quick intro.I am Johnson and one of the co-founders of Adaptive Pulse. Launching your own startup is hard, but what is harder is having to convince yourself to take that leap of leaving a promising and comfortable career and any safety nets behind to lau... Read More